Business Continuity Management

Business Continuity Management (BCM) is the management process that identifies potential threats to an organization and the impacts to business operations that those threats, if realized, might cause. Successful organizations take steps to identify risks to the business, assess the probable effects of such events, develop recovery strategies and plans, and maintain their readiness through personnel training and plan execution testing.

    • Business Impact Analysis–We analyse all business services and their priorities within the organization, with focus on determining the business impact of unavailability of that particular service for a short, medium or long period. In addition, we map the related components supporting the business services, such as facilities, human resources and information technologies.
    • Business Recovery Plans – Based on the BIA results, we develop practical business recovery plans for the business and supporting units. These plans includes roles and responsibilities, as well as the actions required for operating in disaster recovery mode such as performing the services during disaster and returning to normal operations. The plans comprise up-to-date information related to resources, such as human resources, critical vendors, location of disaster recovery sites, DR preparedness level, etc.
    • Executive Level Business Continuity Drills – In conjunction with the executive leadership, we develop and lead comprehensive exercises to examine the extent of the organization’s preparedness to deal with emergencies and major operational disruptions. This includes executive management, business units and IT drills.